Resource topic

onboarding

A Readiness Gate for New Dealership Hires Before You Turn Them Loose

Build a three-stage readiness gate that says exactly when a new hire can take internet leads, phone-ups, and showroom customers without supervision. Every item on it is something you can watch them do and mark pass or fail.

Write the Dealership Sales Job Before You Post the Ad

Most 90-day washouts are decided before the interview, because nobody wrote down what the job actually is. Here's a one-page definition of workload, schedule, standards, and ramp — plus the interview questions that prove a candidate can do it.

A 30-Day Call-Review Plan for Ramping a New Rep

A week-by-week call-review schedule that takes a new rep from a recorded baseline to running calls without you listening in. You'll get the exact skill to review each week, the drills that fix it, and the bar the rep has to clear before moving on.